Shipping & Delivery Policy

1. Serviceable Delivery Areas

We currently provide home delivery services to selected locations around Areekode, Kariparambu, and adjacent local areas. You can verify coverage by entering your address at checkout.

2. Delivery Timelines & Slots

• Standard Delivery: Orders are generally delivered on the same day or within 2 to 6 hours of order placement depending on the time slot chosen.
• Express Delivery: Available for select fast-track items and nearby locations as shown during checkout.
• Orders placed after operational hours will be dispatched during the earliest morning slot on the next working day.

3. Delivery Charges

• Delivery charges, if any, are calculated based on delivery distance and total cart value.
• Applicable shipping fees will be displayed transparently on the checkout screen before payment.

4. Order Tracking & Delivery Process

• Customers will receive order status notifications via SMS / WhatsApp once the items are out for delivery.
• Our delivery executive will call your registered contact number before arrival. Please ensure someone is available at the address to receive the package.

5. Delays & Weather Conditions

While we make every effort to deliver strictly within the estimated timeframe, minor delays may occasionally happen due to extreme weather, heavy rain, or local road disruptions.