PA MART
At PA MART, we strive to ensure the best quality for all orders placed through our website. However, returns and refunds may be applicable under certain conditions.

1. Eligibility for Return
   Returns will only be accepted under the following conditions:
   The product received is damaged
   The product is not in usable condition
   A wrong item has been delivered
   ⚠️ Note:
   As we deal with daily essential items including fresh fish, halal beef, and chicken, return requests will be strictly evaluated.
2. Mandatory Check at Delivery
   Customers must check the items at the time of delivery
   Complaints can be raised within a maximum of 10 minutes after delivery
   If there is any issue, it must be reported immediately to the delivery person
   Complaints not raised at delivery time or within 10 minutes will not be considered
3. Return Policy Clarification
   All return/complaint requests must be made at the time of delivery or within 10 minutes
   Requests made after this time will not be accepted
4. Refund Method
   Refunds will be issued through the same payment method used during the purchase (UPI, card, net banking, etc.)
5. Refund Processing Time
   Refunds will be processed within 48 hours
6. How to Request a Return/Refund
   📧 Email: pkmartareekode@gmail.com
   📞 Contact: +91 799 4640 490
   Please provide the following details:
   Order number
   Description of the issue
   Photo of the damaged product (if possible)
7. Our Rights
   PA MART reserves the right to approve or reject any return or refund request
   Any misuse or fraudulent claims may be rejected
8. Changes to Policy
   PA MART reserves the right to modify this policy at any time. Updates will be posted on this page.